Write a Letter to Santa to get gifts, not to us!
How to Contact Us
If you need assistance with gifts for your children, we urge you to read our page, Seeking Gifts?
Be An Elf adopts letters only from the USPS Operation Santa® website, and we don’t send gifts to those who contact us directly.
If you’re seeking help with Christmas, you must use the US mail, with postage added — not email. It’s fine to type your letter just as you would type an email, but print it out and mail it with postage to Santa Claus, 123 Elf Road, North Pole 88888.
The USPS® accepts letters for the website every year starting in mid-October. Check the USPS Operation Santa® to get updates of the dates. we to get ahead of all the letters that will be pouring in.
Enclose any letters to Santa from your kids old enough to write in the same envelope, and begin your letter, “To Santa’s volunteer.” Place the printout into a stamped envelope. Without stamps, the USPS® will return it to you.
You’ll get more detailed tips on our Seeking gifts? page. It’s worth taking two minutes to read it!
Letters mailed from anywhere in the US to the address above will be read by postal staff and considered for posting online for volunteers to adopt. Of course, postal staff put every letter right back in the mail to Santa.
Today most of us use email and have grown out of the habit of mailing letters. But mailing a letter will be worth the extra effort, and of course, writing is an important skill for your kids.
Volunteers around the US who want to help Santa by sending extra gifts will read your letter online, and one may adopt your family for Christmas. They are mostly regular people who can only send small gifts — not tablets and cell phones. Again, reading the tips on our Seeking gifts? page will increase the odds your letter will get adopted.
If you are not seeking gifts and want to volunteer to adopt a letter to Santa, please read our How to volunteer page. If this is your first time, we strongly recommend you only adopt one letter, as adopting a family is a surprising amount of work and expense! You can always go back for another letter while the USPS® website is open for letter adoption. And if you find you don’t have time, you can log back in at the site and give back your letter. This will make them visible again to other volunteers looking for a letter.
If you contact us, we will read your message with interest, but we are unable to reply to contact messages seeking gifts from us. We are flooded with requests during the holiday season. It’s our busiest time of year, and we are all-volunteer here. We urge you to read our Seeking gifts? page. Thank you for understanding.
AGAIN, WE DO NOT SEND GIFTS TO PEOPLE WHO WRITE US DIRECTLY. We only adopt letters only from USPSoperationSanta.com® If you are looking for gifts for your kids, please see Seeking Gifts? page.
If your question is about something else, please fill in the form below, and we will do our best to get back to you as soon as possible. It may take us some time to answer, so please be patient.
Lastly, know that sending us a message will not add you to our mailing list. If you would like to get occasional updates from us or be reminded about this program next December, you’ll still need to sign up. Contacting us will not add you to our mailing list.
